Eaton S, Collins A, Coulter A, Elwyn G, Grazin N, et al. Putting patients first. Editorial. BMJ. 2012;344:e2006.
In response to the National Institute for Health and Clinical Excellence’s (NICE) guidelines on patient experience quality standards, the authors aim to provide an overview of the guidance. This editorial discusses key points of the NICE guidelines, as well as the benefits of implementation and the challenges that remain.