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Tag Archives: Mercy Clinics
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A Passion for Shared Decision Making Unites Nurses Living 4,000 Miles Apart
Any outsider listening to the phone conversation that occurred this summer between Kelly Taylor, director of quality improvement at Mercy Clinics, Inc. in Des Moines, Iowa and Jane Price, the lead nurse for patient experience at Aneurin Bevan Health Board in Gwent, Wales, would have though they were listening to old friends exchanging stories about a shared history of palliative care nursing. Although they had never met in person, this first conversation between the two was a seamless hour long exchange of personal anecdotes, lessons learned from their work, and hope for the future of health care for those suffering from terminal disease. Continue reading
Shared Decision Making Month Contributor Spotlight: Charles Keller
Charlie is a family care physician and shared decision making champion at Mercy Clinics, Inc. in Des Moines, IA. Mercy Clinics is also an Informed Medical Decisions Foundation demonstration site. His decision to join Mercy Clinics was influenced in large part by their history of innovation in patient-centered care and the use of health coaches. He has been involved in both inpatient and outpatient quality assurance projects a, and enjoys the challenges of implementing their ideas in the real-world setting. He remains a full-time practitioner focused on delivering high-quality individualized care with an emphasis on patient education. When he is not working he is devoted to his wonderful family, and enjoys photography, reading and whitewater rafting when the time allows. Continue reading
Featured Shared Decision Making Publications
View all results of this resource type.Building Patient-Centeredness in the Real World: The Engaged Patient and the Accountable Care Organization
The accountable care organization began life as a catchphrase signifying a shift in the relationship between a hospital and its doctors. By forming an ACO, a hospital and medical staff shared clinical and financial responsibility for coordinating care to improve quality and lower costs. The patient's role was essentially passive, like a car door that ends up with fewer dents and nicks thanks to better management of the auto assembly line. Continue reading
Informed Medical Decisions Foundation Demonstration Site
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Mercy Clinics, Inc.
Mercy Clinics is a subsidiary of Mercy Medical Center-Catholic Health Initiatives located in metro Des Moines, Iowa and includes over 40 primary care and specialty care clinics. All members of Mercy Medical Center strive for reverence, integrity, compassion and excellence in actively serving the unique and diverse needs of its patients. Mercy Clinics became a Foundation funded demonstration site in 2009 in order to expand upon their philosophy that it takes a proactive and prepared team to effectively provide high quality chronic care to their patients. Continue reading
